This document explains the categories of information MGR is legally required — or in some cases authorised — to disclose to public authorities, and the safeguards that apply.
| Authority | Statutory basis | Routine reporting |
|---|---|---|
| Jamaica Customs Agency (JCA) | Customs Act | Every customs entry, manifest, declaration; query response; appeals |
| Tax Administration Jamaica (TAJ) | Revenue Administration Act, GCT Act | Tax returns; TCC verification; refund claims |
| Trade Board Limited | Trade Act | Used vehicle & restricted goods permit applications |
| Bank of Jamaica / Financial Investigations Division (FID) | POCA, TPA | Suspicious-activity reports, threshold cash transactions |
| Office of the Information Commissioner | Data Protection Act 2020 | Data-breach notifications; data subject complaints |
| Bureau of Standards Jamaica | Standards Act | Compulsory-standard inspections |
| Plant Quarantine / Vet Services / Pesticides Authority | Various agriculture statutes | Permit applications and consignment inspections |
| NEPA | NRCA Act, Montreal Protocol | Hazardous-waste & ODS permits |
| Firearm Licensing Authority / MNS | Firearms Act | Firearm import permits, end-user verification |
| Cannabis Licensing Authority | Dangerous Drugs Act | Cannabis import / export licences |
| Office of Utilities Regulation / Spectrum Mgmt Authority | Telecoms Act | Type approvals |
The information we share depends on the regulator and the transaction. It typically includes the importer's identity (name, TRN, address, ID), the consignment particulars (HS code, value, origin, weight, supplier, vessel), supporting documents (commercial invoice, packing list, bill of lading, certificates), and the broker's identity. We share only the minimum data necessary for the regulator to perform its statutory function.
MGR is a regulated entity for AML purposes under the Proceeds of Crime Act (POCA) and the Terrorism Prevention Act (TPA). We:
Where we receive a valid court order, search warrant, production order, or other lawful demand, we comply but limit our disclosure to the data specifically required. We notify the affected customer in advance unless we are legally prohibited (e.g. by a non-disclosure direction in a POCA production order). Frivolous, overbroad, or unlawful requests are challenged.
Staff and customers can report wrongdoing to integrity@mgrcouriers.com. Reports may be made anonymously. We do not retaliate against good-faith reporters.
Our brokers and agents must declare and recuse themselves from transactions where they or a connected person have a personal financial interest. Where we operate a bonded warehouse or trucking subsidiary, we will disclose that fact in writing before recommending it to a customer.
MGR may earn referral commissions from cargo insurers and selected service providers. Any such fee is disclosed before you accept the recommendation. We never share or sell customer data to advertisers.
Each calendar year we publish anonymised statistics on government data requests received, breach notifications, and enforcement actions. The current report is available on our Legal Hub.