Legal Hub
All MGR Courier Service policies, agreements, and disclosures.
Customer-facing agreements
Terms of UseBinding contract for use of our services.Read →
Brokerage AgreementCustomer / broker engagement template — printable.Read →
Liability DisclaimerCargo liability limits, broker professional limits, claims process.Read →
Acceptable Use PolicyWhat customers and visitors may not do.Read →
Privacy & data
Privacy PolicyWhat we collect, why, how we protect it. DPA 2020 compliant.Read →
Cookie PolicyWhat cookies we use, opt-out controls.Read →
Data Breach ResponseDetection, containment, 72-hour notification, remediation.Read →
Regulatory DisclosureWhat we report to JCA, TAJ, regulators, law enforcement.Read →
Insurance & bonds
| Coverage | Insurer | Limit | Renewal |
|---|
| Customs Broker Bond | Approved Jamaican surety | JMD 5,000,000 | Annual |
| Professional Indemnity (PI) | Approved Jamaican insurer | JMD 25,000,000 per claim | Annual |
| Errors & Omissions (E&O) | Approved Jamaican insurer | JMD 15,000,000 | Annual |
| Cyber Liability | Approved Jamaican insurer | JMD 10,000,000 | Annual |
Cargo insurance is the customer's responsibility. We can introduce you to authorised marine cargo insurers — see our
Disclaimer.
Transparency
- Government data requests received (last 12 months): 0
- Personal data breaches notified to the Information Commissioner: 0
- Suspicious Transaction Reports filed with the FID: confidential by law
- Customer complaints upheld by the OIC: 0
Document register
| Document | Version | Effective |
|---|
| Terms of Use | 1.0 | 1 May 2026 |
| Privacy Policy | 1.0 | 1 May 2026 |
| Liability Disclaimer | 1.0 | 1 May 2026 |
| Brokerage Agreement | 1.0 | 1 May 2026 |
| Data Breach Response | 1.0 | 1 May 2026 |
| Regulatory Disclosure | 1.0 | 1 May 2026 |
| Acceptable Use Policy | 1.0 | 1 May 2026 |
| Cookie Policy | 1.0 | 1 May 2026 |
Contacts